FD107: Introduction to Management Systems

This FD107 course provides an awareness of process management systems focused on improving customer satisfaction.

Course ID: 1851

Explore the intricacies of management systems with our CQI/IRCA certified FD107: Introduction to Management Systems course. Tailored for learners seeking to enhance their skills, this program provides a comprehensive foundation level understanding of process management systems’ principles and applications.

Throughout the course, learners will delve into various management methodologies, gaining an awareness of their underlying principles and applications. The focus is on empowering learners to articulate how customer and stakeholder requirements specific to their organization can be strategically integrated into the development of a robust management approach.

By the end of the FD107 course, participants will not only possess a deep understanding of process management systems but also the ability to effectively communicate and implement strategies that ensure sustained improvement. This newfound expertise ensures that they play a pivotal role in steering their organizations toward enhanced performance and greater customer satisfaction. Join us on this enriching learning journey and emerge as a knowledgeable leader in the realm of management systems

Who Should Attend?

This FD107 course is aimed at learners who wish to develop practical skills development in management systems in the context of process management.

Prerequisites

Given its nature as an introduction, no specific prerequisites are required to undertake this course. This means that individuals interested in expanding their understanding of process management systems are welcome to participate without the need for any prior qualifications or specific background knowledge. Whether you are new to the field or a seasoned professional looking to refresh your knowledge, this course is designed to accommodate learners at all levels of expertise.

Course Summary

Prices from

Online

£350*

Virtual

£400*

Classroom

£400*

* + VAT per person
Classroom Dates Selected
Virtual Dates Selected

1 day

4-12 candidates

Classroom, Virtual Classroom & Online

Course Dates

FD107: Introduction to Management Systems currently does not have any dates scheduled. If you are interested in this course, please click below to get in touch with us so we can organise a date for you.

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FD107: Introduction to Management Systems Course Outcomes

You will have the knowledge to:

  • Understand how a management system is structured and give examples of typical frameworks
  • Understand the importance of customer/stakeholder understanding
  • Describe the different levels of improvement and how they integrate into a process management system
  • Understand how a management system framework can be extended through the supply chain

You will learn the skills to:

  • Describe how measures are used for evaluation and how they relate to the PDCA cycle
  • Become a quality advocate and systems thinker
  • Define corrective action, continual improvement, breakthrough change, innovation and re-organisation
  • Identify external and internal issues
  • Give examples of how the product and services that define scope are documented

Learn Online

This process management systems FD107 course is also available as an eCourse. With no deadlines or time restrictions, our eCourses are designed to be completed online at your own pace and our costs are inclusive of materials, issue of certificate and tutor support.

We have developed a demo for this course to help you decide whether this is the right solution for you.

For more information about our ecourses please contact us at training@tptconsultancy.com or via the form below.

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Frequently Asked Questions

IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.

We accept the following methods of payment, BACS transfer or credit/debit card. Please see our terms and conditions for further details.

Yes, all our training courses can be delivered in house for your team, we also offer a bespoke training option if you need the training tailored to your organisation or specific requirements.

Yes, all learners will receive a comprehensive set of training materials. As we are conscious of our environmental impact, our default position is that materials are provided digitally through our partner Mimeo Digital. This allows learners the flexibility to view materials on a laptop, tablet or to print if preferred.

We will also provide loan copies of the necessary standards for use during the course.

For eCourses, all materials will be provided digitally through the eCourse platform.

We don’t offer a residential option, but if you require accommodation during your training please contact us and we can provide you with a list of recommended local hotels.

All our open training courses are held at our bespoke training facility; Orbit Business Centre, Merthyr Tydfil. For an overview of the venue please click here.

Yes, refreshments throughout the day and a buffet lunch will be provided. If you have any dietary requirements, please make sure to tell us prior to the course start so that we can provide suitable catering.

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