Quality Practitioner Courses
Browse all our CQI/IRCA quality practitioner courses and build your team’s capability to manage change, process performance and quality planning effectively.
Develop practical skills on our accredited CQI/IRCA courses, which are delivered by experienced, expert trainers. We offer courses for managing process performance, management systems, change & process improvement, customer excellence and quality planning. Browse our practitioner courses here.
Practitioner eCourse Bundle
- 1 Candidates
- 15 days
- £3250 + VAT
This eCourse bundle provides delegates with a Practitioner level understanding of a broad range of skills and knowledge related to quality and auditing and covers managing process performance, management systems, change & process improvement, customer excellence and quality planning.
Managing Process Performance (PT202)
- 4-12 Candidates
- 3 days
- £750 + VAT
This course teaches practical skills development in the management of process operation and performance and provides the capability of leading teams in the development of their management processes.
This course is also available as an eCourse for £750 + VAT and a virtual course for £750 + VAT.
Managing Management Systems (PT203)
- 4-12 Candidates
- 3 days
- £750 + VAT
This course will provide practical skills development in the management processes required to implement management systems. Delegates will leave the course with the capability of working with their organisation and other quality professionals to support the development of their management system and associated management processes, using a process-based approach, risk-based thinking and PDCA in a systems context.
This course is also available as an eCourse for £750 + VAT and a virtual course for £750 + VAT.
Managing Change and Continual Improvement (PT204)
- 4-12 Candidates
- 3 days
- £750 + VAT
This course will provide practical skills development in the management of change in the context of process management and improvement.
This course is also available as an eCourse for £750 + VAT and a virtual course for £750 + VAT.
Managing Problem Soving (PT205)
- 4-12 Candidates
- 3 days
- £750 + VAT
This course will provide practical skills development of the fundamental tools, techniques and structured methodologies for problem solving. Delegates will leave the course with the capability to lead a problem-solving team in the application of the key tools within a small scope business problem or task, and to lead the development of robust and sustainable solutions.
This course is also available as an eCourse for £750 + VAT and a virtual course for £750 + VAT.
Managing Customer Excellence (PT207)
- 4-12 Candidates
- 3 days
- £750 + VAT
This course will provide the practical skills required to identify the different types of customers and stakeholders, gain knowledge and insight into their various types of requirements and the skills required to translate these requirements to their organisation’s governance, assurance and improvement processes; therefore, delivering customer excellence.
This course is also available as an eCourse for £750 + VAT and a virtual course for £750 + VAT.
Managing Quality Planning (PT208)
- 4-12 Candidates
- 3 days
- £750 + VAT
This course will provide practical skills development in product/service management in the early phases of the product/service lifecycle. Delegates will leave the course with the capability of working with teams to deploy an integrated project-based approach to product/service quality planning and risk management, in order to meet customer and stakeholder requirements through innovation, concept design and development of products and services.
This course is also available as an eCourse for £750 + VAT and a virtual course for £750 + VAT.
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