CQI/IRCA PT203: Managing Management Systems

Course Outline

Delegates should leave the course with the capability to explain to others how customer and stakeholder requirements relevant to their organisation can be used to develop a management approach focused on sustaining improvement in customer satisfaction.

This is a 3 day course for 4-12 candidates and costs £750 + VAT per person.

This course is also available as a virtual course for 4-10 candidates and costs £750 + VAT per person.

Who Should Attend?

This course is aimed at delegates who wish to develop practical skills development in the management systems in the context of process management.


Whilst there are no formal pre-requisities to attending this course, it is recommended that delegates attend our Introduction to Management Systems course.

Course Outcomes

You will have the knowledge to:

  • Describe approaches and tools to identify and manage risk
  • Establish linkage in the management system framework to customer and stakeholder understanding.
  • Extend the implementation of a management system framework through the supply chain
  • Establish linkage in the management system framework to customer and stakeholder understanding.

You will learn the skills to:

  • Implement a management system framework that ensures linkage and alignment in the flow down of customer/stakeholder requirements.
  • Support a senior leadership team to establish the scope of the management system.
  • Implement the appropriate elements of the management system framework to address legal, regulatory, societal and standards risks.
  • Be a quality advocate and systems thinker.

Upcoming Dates

There are no CQI/IRCA PT203: Managing Management Systems courses currently scheduled. If you are interested in this course, please contact us using the details below for more information about course availability.

Frequently Asked Questions

What does IRCA and CQI stand for?

IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.

How do I register for the course?

You will need to register for the course using the IAQG training website https://www.iaqgtraining.com/login. You will be required to purchase the 9100:2016 AATT Online Component and pay for this online directly to Plexus and not to TPT. You can then schedule your attendance at our classroom event. Please contact us if you require more detailed joining instructions.

Do you offer in-house training?

Yes, all our training courses can be delivered in house for your team, we also offer a bespoke training option if you need the training tailored to your organisation or specific requirements.

Are training materials provided?

Yes, all delegates will receive a comprehensive set of training materials to can take away at the end of the course. We will also provide loan copies of the necessary standards for use during the course

Do you have a residential option?

We don’t offer a residential option, but if you require accommodation during your training please contact us and we can provide you with a list of recommended local hotels.

Where are your open training courses held?

All our open training courses are held at our bespoke training facility; Orbit Business Centre, Merthyr Tydfil. For an overview of the venue please click here.

Are refreshments provided during the open courses?

Yes, refreshments throughout the day and a buffet lunch will be provided. If you have any dietary requirements, please make sure to tell us prior to the course start so that we can provide suitable catering.

Course Registration

If you are interested in attending this course, please leave us a message using the form or contact us using one of the methods listed below.

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  • TPT Consultancy & Training Ltd
    Orbit Business Centre
    Rhydycar Business Park
    Merthyr Tydfil
    CF48 1DL
  • info@tptconsultancy.com
  • 01685 352717
  • 01685 352718