CQI/IRCA PT204: Managing Change and Continual Improvement

Course Outline

This course will provide practical skills development in the management of change in the context of process management and improvement. Delegates will leave the course with the capability of leading teams in the development of their improvement approaches and be able to facilitate the management of the associated changes.

This is a 3 day course for 4-12 candidates and costs £750 + VAT per person.

This course is also available as a virtual course for 4-10 candidates and costs £750 + VAT per person.

Who Should Attend?

This course is aimed at those managing change and continual improvement in an organisation. Quality managers, change managers, continual improvement managers and similar.


Whilst there are no formal requirements, it is recommended candidates attend Introduction to Change Management prior to taking this course.

Course Outcomes

You will have the knowledge to:

  • Describe a process management approach
  • Explain the management techniques used for Continual Improvement
  • Appreciate the improvement methodologies that can be used
  • Understand the roles in change management

You will learn the skills to:

  • Initiate an improvement activity
  • Manage improvement teams and deploy improvement tools and techniques
  • Lead the team to identify and eliminate process wastes
  • Engage with all stakeholders to build a successful framework for change
  • Use effective communications processes

Upcoming Dates

There are no CQI/IRCA PT204: Managing Change and Continual Improvement courses currently scheduled. If you are interested in this course, please contact us using the details below for more information about course availability.

Frequently Asked Questions

What does IRCA and CQI stand for?

IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.

Where can I buy a copy of the standard?

Standards can be purchased from BSI http://shop.bsigroup.com

How can I pay for my course?

We accept the following methods of payment, BACS transfer, credit/debit card and cheque made payable to “TPT Consultancy & Training Ltd”. Please see our terms and conditions for further details.

Do you offer in-house training?

Yes, all our training courses can be delivered in house for your team, we also offer a bespoke training option if you need the training tailored to your organisation or specific requirements.

Are training materials provided?

Yes, all delegates will receive a comprehensive set of training materials to can take away at the end of the course. We will also provide loan copies of the necessary standards for use during the course

Do you have a residential option?

We don’t offer a residential option, but if you require accommodation during your training please contact us and we can provide you with a list of recommended local hotels.

Where are your open training courses held?

All our open training courses are held at our bespoke training facility; Orbit Business Centre, Merthyr Tydfil. For an overview of the venue please click here.

Are refreshments provided during the open courses?

Yes, refreshments throughout the day and a buffet lunch will be provided. If you have any dietary requirements, please make sure to tell us prior to the course start so that we can provide suitable catering.

Course Registration

If you are interested in attending this course, please leave us a message using the form or contact us using one of the methods listed below.

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  • TPT Consultancy & Training Ltd
    Orbit Business Centre
    Rhydycar Business Park
    Merthyr Tydfil
    CF48 1DL
  • info@tptconsultancy.com
  • 01685 352717
  • 01685 352718