CQI Practitioner Quality Management Courses

Course IDs: 2015, 1961, 1806, 2581, 2668, 2228, 2229 & 2663

This quality management eCourse bundle provide learners with CQI/IRCA approved quality practitioner level courses where you can develop practical skills in the following areas, managing process performance, management systems, change & process improvement, problem solving, customer excellence and quality planning. Build your capability to manage change, process performance and quality planning effectively and become an effective member of a quality team. Our quality practitioner eCourses allow for flexible learning in terms of timing, location and duration so learners can study in a way which works for them.

Bundle Contents

• PT202: Managing Process Performance – Effective management of process performance is crucial for operational excellence. This course provides advanced techniques to monitor, analyse, and improve processes, ensuring optimal efficiency and quality
• PT203: Managing Management Systems – Managing management systems is vital for maintaining quality and compliance. This course covers the implementation, maintenance, and continuous improvement of management systems to support organisational goals.
• PT204: Managing Change and Continual Improvement – Leading change and driving continual improvement are key to organisational success. This course equips you with strategies to manage change effectively and drive ongoing improvements in quality and performance.
• PT205: Managing Problem Solving – Advanced problem-solving skills are essential for addressing complex challenges. This course teaches you systematic approaches to identify root causes, develop solutions, and implement effective corrective actions.
• PT206: Managing Supply Chains – Efficient supply chain management is critical for ensuring product quality and timely delivery. This course provides insights into managing supply chain operations, optimising logistics, and building strong supplier relationships.
• PT207: Managing Customer Excellence – Delivering exceptional customer service is fundamental to business success. This course focuses on strategies to enhance customer satisfaction, loyalty, and overall excellence in customer interactions.
• PT208: Managing Quality Planning – Quality planning is the foundation of any successful project or product. This course covers advanced techniques for developing, implementing, and monitoring quality plans to ensure alignment with organisational objectives.
• PT209: Managing and Influencing Stakeholders – Effectively managing and influencing stakeholders is crucial for project success. This course provides you with tools and strategies to identify key stakeholders, understand their perspectives, and influence their support for quality initiatives.

Who Should Attend the Quality Management Courses?

These CQI quality management courses are aimed at those who are managing the quality function within their organisation and require knowledge of managing process improvement, management systems, change and process improvement, customer excellence and quality planning.

Prerequisites

Whilst there are no formal requirements, there is recommended prior quality practitioner knowledge which is detailed in each course outline.