FD106: Introduction to Process Design Training Course

This foundation level process design training course shows how to participate in the application of process design within an organisation.

Course ID: 1954 – Introduction to Process Design Training Course

This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential for process design and standardisation.

The course places a strong emphasis on enabling learners to comprehend customer and stakeholder requirements effectively. By the end of the training, learners will possess the capability to analyse and understand the diverse needs of customers and stakeholders within the organizational context. Moreover, they will be adept at translating these requirements into well-defined and standardised processes aimed at efficient and consistent delivery.

The practical nature of the course ensures that learners engage in hands-on activities, allowing them to apply their learning in real-world scenarios. This approach not only enhances understanding but also hones the skills necessary for effective process design. Ultimately, learners will leave the course not only with a theoretical understanding of process design but with the practical expertise to navigate the complexities of aligning processes with customer and stakeholder expectations. This training is designed to empower learners to contribute meaningfully to the design and standardisation of processes within their organisational frameworks.

Who Should Attend?

This process design training course is aimed at learners who need to understand customer and stakeholder requirements and define standardised processes to deliver them.


As this is a foundation level process design training course, there are no pre-requisites for attendance.

Course Summary

Prices from







* + VAT per person
Classroom Dates Selected
Virtual Dates Selected

2 days

4-12 candidates

Classroom, Virtual Classroom & Online

Course Dates

FD106: Introduction to Process Design currently does not have any dates scheduled. If you are interested in this course, please click below to get in touch with us so we can organise a date for you.

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You will have the knowledge to:

  • Define a process that reflects the flow down of customer and stakeholder requirements, including compliance
  • Define the requirements of the customer/stakeholder for a specific process
  • Extend process definition through the supply chain
  • Develop process standardisation in support of the establishment of good process management practice

You will learn the skills to:

  • Identify where key measures are located in a process
  • Ensure that processes are well defined and standardised such that they reflect management intent and enable effective audit of performance and risks
  • Establish a foundational understanding of current performance/practice
  • Be a quality coach for process thinking and standardisation
  • Sustain improvements through effective standardisation

Learn Online

This Process Design Training Course is also available as an eCourse. With no deadlines or time restrictions, our eCourses are designed to be completed online at your own pace and our costs are inclusive of materials, issue of certificate and tutor support.

We have developed a demo for this course to help you decide whether this is the right solution for you.

For more information about our ecourses please contact us at training@tptconsultancy.com or via the form below.

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Frequently Asked Questions

IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.

We accept the following methods of payment, BACS transfer or credit/debit card. Please see our terms and conditions for further details.

Yes, all our training courses can be delivered in house for your team, we also offer a bespoke training option if you need the training tailored to your organisation or specific requirements.

Yes, all learners will receive a comprehensive set of training materials. As we are conscious of our environmental impact, our default position is that materials are provided digitally through our partner Mimeo Digital. This allows learners the flexibility to view materials on a laptop, tablet or to print if preferred.

We will also provide loan copies of the necessary standards for use during the course.

For eCourses, all materials will be provided digitally through the eCourse platform.

We don’t offer a residential option, but if you require accommodation during your training please contact us and we can provide you with a list of recommended local hotels.

All our open training courses are held at our bespoke training facility; Orbit Business Centre, Merthyr Tydfil. For an overview of the venue please click here.

Yes, refreshments throughout the day and a buffet lunch will be provided. If you have any dietary requirements, please make sure to tell us prior to the course start so that we can provide suitable catering.

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