FD108: Introduction to Stakeholder Communications

This foundation level training course gives learners an understanding of the fundamentals of stakeholder communications within an organisation.

Course ID: 2652

This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range of organisational contexts. Learners will leave the course with the capability to evaluate and improve both their own communications and those of others within their organisation.

Who Should Attend?

This course targets learners who will be actively involved as team members in communication with stakeholders within their organisation. Learners will gain hands-on experience and awareness of the fundamental tools, techniques and structured methodology for Stakeholder Communication. Learners will leave the course with the capability to participate as a member of a team in the application of the key tools within their organisation.


As this is a foundation course, there are no formal prerequisites.

Course Summary

Prices from





* + VAT per person
Classroom Dates Selected
Virtual Dates Selected

1 day

4-12 candidates

Classroom & Virtual

Course Dates

FD108: Introduction to Stakeholder Communications currently does not have any dates scheduled. If you are interested in this course, please click below to get in touch with us so we can organise a date for you.

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Stakeholder Communication Training Outcomes

You will have the knowledge to:

  • List the ways the organisation can effectively communicate with stakeholders and customers.
  • Appreciate the attributes of effective verbal and written communication, including traditional and social media.
  • Understand the different types of questions and questioning styles
  • Evaluate different methods of presenting ideas in a positive way.
  • Understand the key ways their own organisation generates (or could generate) data about its customer and stakeholder requirements and the methods of communication involved.

You will learn the skills to:

  • Effectively communicate taking account of customer and stakeholder requirements.
  • Effectively communicate policies, processes and plans.
  • Gather insights through effective communication.
  • Implement improvement and change through effective communication.
  • Communicate requirements for governance, according to stakeholder’s needs, to be effectively communicated through the organisation.

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Frequently Asked Questions

We accept the following methods of payment, BACS transfer or credit/debit card. Please see our terms and conditions for further details.

Yes, all our training courses can be delivered in house for your team, we also offer a bespoke training option if you need the training tailored to your organisation or specific requirements.

Yes, all learners will receive a comprehensive set of training materials. As we are conscious of our environmental impact, our default position is that materials are provided digitally through our partner Mimeo Digital. This allows learners the flexibility to view materials on a laptop, tablet or to print if preferred.

We will also provide loan copies of the necessary standards for use during the course.

We don’t offer a residential option, but if you require accommodation during your training please contact us and we can provide you with a list of recommended local hotels.

All our open training courses are held at our bespoke training facility; Orbit Business Centre, Merthyr Tydfil. For an overview of the venue please click here.

Yes, refreshments throughout the day and a buffet lunch will be provided. If you have any dietary requirements, please make sure to tell us prior to the course start so that we can provide suitable catering.

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