PT204: Managing Change and Continual Improvement

This practitioner level PT204: Change Management and Continuous Improvement course will provide practical skills development in process management and improvement.

Course ID: 1806

This CQI/IRCA certified PT204: Change Management and Continuous Improvement course will provide practical skills development in the management of change in the context of process management and improvement. Learners will leave the course with the capability of leading teams in the development of their improvement approaches and be able to facilitate the management of the associated changes.

Who Should Attend The Change Management And Continuous Improvement Course?

This PT204 course is aimed at those managing change and continual improvement in an organisation. Quality managers, change managers, continual improvement managers and similar.


Whilst there are no formal requirements, it is recommended learners attend FD104: Introduction to Change Management prior to taking this course.

Course Summary

Prices from







* + VAT per person
Classroom Dates Selected
Virtual Dates Selected

3 days

4-12 candidates

Classroom, Virtual Classroom & Online

Course Dates

PT204: Managing Change and Continual Improvement currently does not have any dates scheduled. If you are interested in this course, please click below to get in touch with us so we can organise a date for you.

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PT204: Change Management And Continuous Improvement Course Outcomes

You will have the knowledge to:

  • Describe a process management approach
  • Explain the management techniques used for Continual Improvement
  • Appreciate the improvement methodologies that can be used
  • Understand the roles in change management

You will learn the skills to:

  • Initiate an improvement activity
  • Manage improvement teams and deploy improvement tools and techniques
  • Lead the team to identify and eliminate process wastes
  • Engage with all stakeholders to build a successful framework for change
  • Use effective communications processes

Learn Online

This course is also available as an eCourse. With no deadlines or time restrictions, our eCourses are designed to be completed online at your own pace and our costs are inclusive of materials, issue of certificate and tutor support.

Upon purchasing the course you will receive an access code that provides immediate access to the course on our online platform.

Following completion of the course there is an online, proctored examination. Once you complete the online sessions you will be able to schedule the examination at a time that suits you.

For more information about our ecourses please contact us at or via the form below.

quality management training, audit training

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Frequently Asked Questions

IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.

We accept the following methods of payment, BACS transfer or credit/debit card. Please see our terms and conditions for further details.

Yes, all our training courses can be delivered in house for your team, we also offer a bespoke training option if you need the training tailored to your organisation or specific requirements.

Yes, all learners will receive a comprehensive set of training materials. As we are conscious of our environmental impact, our default position is that materials are provided digitally through our partner Mimeo Digital. This allows learners the flexibility to view materials on a laptop, tablet or to print if preferred.

We will also provide loan copies of the necessary standards for use during the course.

For eCourses, all materials will be provided digitally through the eCourse platform.

We don’t offer a residential option, but if you require accommodation during your training please contact us and we can provide you with a list of recommended local hotels.

All our open training courses are held at our bespoke training facility; Orbit Business Centre, Merthyr Tydfil. For an overview of the venue please click here.

Yes, refreshments throughout the day and a buffet lunch will be provided. If you have any dietary requirements, please make sure to tell us prior to the course start so that we can provide suitable catering.

When you purchase an eCourse via our website you will receive an email containing instructions and an access code for your training. Follow the link on the instructions to our training platform and you can redeem the access code to gain immediate access to your course.

This course contains an online examination at the end of the training content. We use a proctoring platform to allow us to conduct these exams remotely. When you complete the training content, we will contact you to arrange a suitable time and date for you to take the examination. Please note that identification is needed to undertake the examination.

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