FD102: Introduction to Problem Solving This foundation level course grants an understanding of the fundamentals of problem solving within an organisation.
FD103: Introduction to Risk Management This foundation level course provides awareness of the fundamentals of risk management.
FD104: Introduction to Change Management This foundation level course teaches the considerations and approaches to enable effective change in organisations.
FD106: Introduction to Process Design This foundation level course shows how to participate in the application of process design within an organisation.
FD107: Introduction to Management Systems This foundation level course provides an awareness of management systems focused on improving customer satisfaction.
CQI/IRCA Foundation eCourse Bundle This foundation level bundle covers a broad range of skills and knowledge relating to quality.